Returns Policy

Last updated: 20/01/2026

This Returns Policy applies to purchases made from The Doggyland, operated by Lundbergs HT AB (Org. No. 559453-7713), Sweden.

1. Right of Withdrawal (EU Customers)

Customers within the EU have a statutory right of withdrawal in accordance with applicable consumer protection laws.

This means you may withdraw from your purchase within 14 days from the date you received your order, without providing a reason.

To exercise your right of withdrawal, you must contact our customer support team before the withdrawal period expires.

📧 support@thedoggyland.com

2. Conditions for Returns

If a return is approved under the right of withdrawal:

• The product must be unused and in reasonable condition
• You may be required to return the product
• Return shipping costs may apply

Detailed return instructions will be provided by our support team on a case-by-case basis.

3. Refunds

Refunds under the legal right of withdrawal are handled in accordance with applicable consumer protection laws.

Please note that refunds are separate from and not guaranteed under our Satisfaction Guarantee, which is described in a separate policy.

4. Exclusions

Certain situations may limit or exclude the right of withdrawal, as permitted by law.
Our support team will assess each request individually.

5. Contact Us

For return-related questions or to initiate a withdrawal request, please contact:

📧 support@thedoggyland.com