Terms of Service

Last updated: 20/01/2026

These Terms of Service apply to all purchases made from The Doggyland, operated by Lundbergs HT AB (Org. No. 559453-7713), Sweden.
By using our website or placing an order, you agree to these terms.

1. Company Information

Company name: Lundbergs HT AB
Organization number: 559453-7713
Country: Sweden
Email: support@thedoggyland.com

2. Eligibility

To place an order on our website, you must be at least 18 years old or have permission from a legal guardian.

3. Products & Availability

We strive to present our products as accurately as possible.
However, colors, images, and descriptions may vary slightly due to screen settings or product updates.

We reserve the right to limit quantities, discontinue products, or update product information at any time.

4. Prices & Taxes

All prices displayed on our website are exclusive of VAT (Value Added Tax).

Depending on your country of residence, import VAT, customs duties, or other local taxes may apply.
These fees are determined by local authorities and are the responsibility of the customer.

We are not responsible for delays or additional costs caused by customs processing.

5. Payment

We offer secure payment methods, including but not limited to:

Credit and debit cards
Klarna
PayPal
Apple Pay
Other local or international payment providers

Payment is charged at the time of purchase unless otherwise stated.

6. Shipping & Delivery

We ship orders internationally and always provide tracked shipping.

Estimated delivery times are provided at checkout and may vary depending on destination and customs processing.
Delays caused by carriers or customs are outside our control.

7. Right of Withdrawal

Customers within the EU may have a statutory right of withdrawal in accordance with applicable consumer protection laws.
Details regarding returns and exchanges are outlined in our Returns & Satisfaction Guarantee Policy.

8. Satisfaction Guarantee

We offer a Satisfaction Guarantee on selected products.

If you are not satisfied with a product, you may be eligible to choose another product of equal value instead of a refund.
To use this guarantee:

You must contact our customer support
Provide a photo or video showing the issue
The request must be made within a reasonable time after delivery

Full details are available in our Returns & Satisfaction Guarantee Policy.

9. Returns & Refunds

Refunds are not automatically offered under the Satisfaction Guarantee.
Return and refund conditions are defined separately and may vary depending on product type and location.

Please review our Returns & Satisfaction Guarantee Policy for full details.

10. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of The Doggyland and may not be used without written permission.

11. Limitation of Liability

We are not liable for indirect damages, loss of profit, or other consequential losses arising from the use of our products or website, except where required by law.

Our liability is limited to the value of the purchased product.